Of all the banks in the South Shore and Cape Cod and Islands regions, Martha’s Vineyard Savings Bank has won the prestigious 2018 Banking Choice Awards in three out of four categories: 1st place in the category of Overall Quality, 1st place in the category of Technology, and 3rd place in the category of Customer Service. The Banking Choice Awards seek to identify and celebrate financial institutions that regularly go above and beyond in serving their customers. The Awards – developed in conjunction with The Warren Group and Customer Experience Solutions – are the result of an unbiased survey comprised of approximately 10,000 interviews, 98,000 responses, and 1.5 million data points. Hosted by the Warren Group, publisher of Banker & Tradesman magazine, 33 finalists from across Massachusetts were invited to an awards dinner at Boston’s Omni Parker House. In accepting the award James Anthony, President and Chief Executive Officer of Martha’s Vineyard Savings Bank, credited the hard work and commitment of the Bank’s employees for making the institution shine: “Our employees take great pride in Martha’s Vineyard Savings Bank being recognized as one of the top-rated banks in Massachusetts, providing an overall superior customer experience, low problem incidence, and the best solutions across all lines of our Bank’s business. This would not have happened without our employees’ commitment to their craft. ‘Congratulations!’ to our employees and ‘Thank you!’ to the customers we serve.” “Martha’s Vineyard Savings Bank has set the standard for serving their customers,” said Tim Warren, CEO of The Warren Group. “This award is a testament to their never-ending pursuit to set the bar for excellence in the Massachusetts banking community.”
About Martha’s Vineyard Savings Bank: Martha’s Vineyard Savings Bank is a full-service bank headquartered in Edgartown, Massachusetts. Services offered include residential and commercial lending, deposit accounts, trust, and investment services. The Bank operates 11 offices and 15 ATMs on Martha’s Vineyard and in Falmouth. With over a century long tradition of providing financial services, Martha’s Vineyard Savings Bank reports $817 million in total assets as of March 31, 2018. All the Bank’s deposits are insured through the Federal Deposit Insurance Corporation (FDIC) and the Depositor’s Insurance Fund (DIF). Wealth management and trust services are provided by Martha’s Vineyard Financial Group. For more information visit www.mvbank.com or contact Patti Leighton, Community Relations Director at (774) 310-2030 or via email at pleighton@mvbank.com.
About the Warren Group: Customers use The Warren Group to identify new business opportunities through access to comprehensive real estate and mortgage data, analytics, industry news coverage, networking, and education opportunities, as well as leading events and conferences for banking, legal, and real estate professionals in all of New England. For more information visit www.thewarrengroup.com.
