The Dos and Don’ts of News Releases

By Nicole Joy Hales
Although some people question the importance of press releases, or news releases, in an overall public relations campaign, they serve many purposes.  These announcements are not only an effective way of sharing information about an organization, but they help to remind readers – and reporters and editors – about the organization, which oftentimes leads to a shift in perception about a company for the good.  However, if your announcement is not written in a style that news organizations can easily modify or use, the likelihood of it appearing anywhere is minimal.  Here are some tips to remember when writing a news release to ensure its visibility.
First, make sure that your news release is really sharing news.  Many people confuse the opportunity for a news announcement with the possibility of being promotional.  Announcing a new hire, an employee’s promotion, an acquisition, a donation to a local charity or even an organization’s anniversary is all news; announcing a “10th anniversary sale with hundreds of markdowns” is not.  By making sure each of your releases shares worthwhile information, you establish yourself as a credible source in a growing, philanthropic, and/or specialized organization.
Once you’ve determined that your content is business news, be sure to write about the subject in a business style.  Keep it simple and straightforward, with your main news at the beginning, and supporting or explanatory facts to follow.  A news release should not be seen as an opportunity for creative writing – editors typically do not appreciate being kept in suspense.
Along those same lines, if an editor has little to edit when he or she receives your press release, the likelihood of it being published increases dramatically.  Therefore, it makes sense to write in the style of the media outlet.  Typically, for the business news sections of a variety of publications, this means writing the news release in third person, and referring to any people mentioned initially by their full name and subsequently by only their last name.  Some people don’t necessarily like being referred to by their last name only, but you’ll find that this is fairly standard practice.
Whenever possible, also include a photograph.  Not only will you attract more eyes to your news with a photo, but editors are also happy to receive images that break up text-heavy pages.  Be sure to identify anyone in the photo with a caption.
Different media outlets do have different ways of accepting submissions, so if there’s one publication in particular you’re trying to get into, it pays to do a little research and determine their preferences.  However, most times you can’t go wrong by sending an email, with the announcement as the body of the email message, your headline as the subject, and your photo attached to the email (with a note identifying the photo so that editors understand it’s not a malware infiltration attempt!).  This allows for easy copying and pasting of text right from the editor’s email inbox to the publication software.  Do not send a news release as a pdf – doing so requires many more steps for someone to extract the content and could result in a time-strapped editor simply ignoring it.
Finally, be sure to add your contact information (or the contact information of your organization’s spokesperson).  Doing so not only provides an opportunity to clarify any information, but also offers an easy way for an editor to get in touch again in the future – maybe to ask you to serve as an interview source, or because he or she is interested in profiling your organization for a future issue.
Done right, news releases offer a great opportunity to demonstrate to readers and media professionals alike a variety of strong and positive characteristics about your organization – whether it be growing, innovative, charity-minded, community-based, or all of the above.  By sending news releases on a regular basis (about one every two weeks), you can keep your company front and center in the minds of readers and editors alike!
Nicole Joy Hales is vice president, client services at PR first!!! (www.prfirst.com), a public relations firm based in Hanover, Massachusetts.  She can be reached at nhales@prfirst.com