Best Places to Work Honoree 2016

Organization Name: Cape Cod Heat Pumps LLC
Address: 381 Old Falmouth Road, Ste 13, Marstons Mills, MA 02648
Phone: (508) 833-4822
Contact Email:
Describe in detail the culture of the company and a recent experience supporting that.
A friendly well-collected team of technicians and office personnel with a focus on customer satisfaction and quality installations.
Has the company/organization offered rewards or incentives for great customer service or a positive employee attitude?
Year end profit sharing and top notch benefits.
Does the organization offer training for levels of advancement? Is there room for growth?
Plenty of room for growth, with a focus on training on new technology and best practices to ensure we are the leader in our industry.
Does this organization promote from within, or hire outside when looking for employees?
We prioritize internal promotion and movement within the company over hiring externally. We provide ongoing training to allow for professional and personal growth and development.
Provide an example of how this organization has recently gone above and beyond for an employee, team or client/customer.
With a focus on customer service and over 100+ Google and Facebook 5 star ratings, we prioritize the customers needs and expectations above anything else.
Communication is key, how effective is the organization at communication with their employees and/or client/customer? *
With monthly manager meetings and company morning huddles, we keep all personnel up to date with any changes and updates. We utilize social media and emails to keep our customers up to date on the latest programs, maintenance reminders, and best practices.
In what ways does the organization give back to their community? Please provide an example.
We engage the community about heat pump technology, their economical and environmental benefits.
Are you actively hiring/recruiting outside your organization?
We are always looking for talented motivated people to add to our team.