Conflict Management and Difficult Employees

Complete HR Solutions (a division of Complete Payroll Solutions) is offering a virtual HR training class on conflict management. Conflicts among people, like people themselves, come in all sorts of shapes and sizes. Some are trivial, minor irritations while others are more substantial and seriously impair relationships or job performance. This course is ideal for managers who need better techniques to handle challenging employees or deal with difficult staff. It will teach attendees more effective ways of managing performance or attitude problems before they become serious and what to do if action is needed so they can manage all difficult situations confidently and competently. SHRM credits will be available.