Describe in detail the culture of the company and a recent experience supporting that.
Hood Custom Home Design is a kitchen & bath showroom, designed by the owner to be a one-stop home improvement, remodeling, and design company. Designed and built for the way you live!
We love assisting our clients with their home improvements!
Has the company/organization offered rewards or incentives for great customer service or a positive employee attitude?
The owner does notice great customer service and a positive employee attitude. The culture here is to bring our positive attitudes! When you love what you do, the rewards are every day!
Does the organization offer training for levels of advancement? Is there room for growth?
The small family business does offer growth in some positions, we are always growing and evolving individually and as a team.
Does this organization promote from within, or hire outside when looking for employees?
Provide an example of how this organization has recently gone above and beyond for an employee, team or client/customer.
One of our long-time clients of more than 20 years recently lost their life partner. As time marches on and the mourning process gets easier with time, some things become more challenging, and one finds themselves not sure of what to do. Kylie Hood has held the hand of a client and helped them with a simple chore, that some of us might take for granted that we can do for ourselves. She has been a shoulder to cry on, a person to lean on in uncertain times. We are so proud of her and it is a pleasure to watch her grow into the amazing young woman that she is. A family business team member that you can count on every day. The father, daughter, and son dynamic has its challenges working together every day, the rewards and family bonds are the greatest gifts to watch from my view. They are an amazing family!
Communication is key, how effective is the organization at communication with their employees and/or client/customer? *
Our team meetings are designed to keep one another updated, so we can cater to our client's needs. There are a lot of moving parts each and every day and foresight is key!
In what ways does the organization give back to their community? Please provide an example.
Hood Custom Home Design has given back to the community on so many occasions, I can give several examples. Donations to special causes, and sponsorship opportunities with the Plymouth Chamber of Commerce. The owner has been charitable with his time, energy, and effort in the town of Plymouth in so many ways. It is a very rewarding part of our time as a team to give back to the community.
Are you actively hiring/recruiting outside your organization?