Best Places to Work Honoree 2022

Organization Name: St. Anne's Credit Union
Address: 55 Long Pond Rd. Plymouth MA
Website: https://www.stannes.com/
Phone: (508) 324-7382
Contact Email: lee.zupkofska@stannes.com
Describe in detail the culture of the company and a recent experience supporting that.
St. Anne's culture is based on each department working with each other for the benefit of the company as a whole. The lending department is made up of 3 sections, commercial, retail and residential. As a residential lender, I receive referrals from retail and commercial loan officers on a regular basis.
Has the company/organization offered rewards or incentives for great customer service or a positive employee attitude?
One example of the company recognizing employee efforts is when an employee participates in a community service the employee is allowed to treat Fridays as a casual dress day.
Does the organization offer training for levels of advancement? Is there room for growth?
St. Anne's culture is based on promotion from within. All job openings are offered to current employees first.
Does this organization promote from within, or hire outside when looking for employees?
St. Anne's culture is based on promotion from within. All job openings are offered to current employees first.
Provide an example of how this organization has recently gone above and beyond for an employee, team or client/customer.
As a residential lender, I often encounter ownership or title issues with borrowers. Recently the credit union held a very low rate for a borrower for four months while waiting to resolve a title issue.
Communication is key, how effective is the organization at communication with their employees and/or client/customer? *
St. Anne's prides itself on customer service and communication. This goal is reflected in the many awards St. Anne's has been presented with over the years.
In what ways does the organization give back to their community? Please provide an example.
St. Anne's is a huge supporter of the UMass education system providing discounts to all borrowers for closing costs and recently donated 2,500 to the Plymouth chapter of Habitat for Humanity.
Are you actively hiring/recruiting outside your organization?

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