Thomas Tolentino

40 Under 40 Class of 2021!

Honoree Name: Tomas Tolentino
Company: Fairfield by Marriott Cape Cod, Hyannis
Career background / highlights: 2018 Waterford Hotel Group General Manager of the year, 2018 Committed Team of Year Waterford Hotel Group.
Community commitment: Dennis-Yarmouth CFCE Program Facilitator, Station Avenue Elementary School PTO, Dennis-Yarmouth Regional School District Board Member.
Favorite professional moment: Receiving the GM of Year award out of 40 hotels in my second year with the company.
Who is your role model / mentor? Kathy Kavanagh, Johnson and Wales. She taught me a lot during my first hotel job and got me into Boston hotels.
What mistake has taught you the most? That I believed someone when I was told I wasn't ready for the next step.
What one book has impacted your life? “Be Our Guest” by Theodore B. Kinni, a Disney book about perfecting the art of customer service.
What is your superpower? Troubleshooting problems.
Where can you be found on the weekends? Typically working. I am off during the week and spend time with my son. We play tourist and visit museums, zoos and other cultural places.
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